1) Change Management: Change and How to Deal with It – 1 Day 
2) Stress Management – 1 Day
3) Time Management- 1 Day
4) Communication Strategies – 2 Days 
5) Conflict Resolution – 1 Day 
6) The Art of Delegating Effectively – 1 Day 
7) Enhancing Personal Effectiveness- 1 Day 
8) The Professional Supervisor- 3 Days
9) Team Building- Developing High Performance Teams – 3 Days 
10) Teamwork – 1 Day
11) Critical Elements of Customer Service – 3 Days
12) Excellence in Customer Care- 2 Days
13) Speak Easy : Conquering Your Fear of Speaking in Public- 1 Day
14) Telemarketing-Using the Telephone as a Sales Tool- 1 Day
15) Presentation Skills- 1 Day
16) Communication Skills- 1 Day