Privacy Policy

Last Updated: April 7, 2025

At Excel Prodigy, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services through our website www.excelprodigy.in, including our training programs, consultancy, and communication platforms.

1. Scope

Whose Privacy Policy is this?

This Privacy Policy applies to the website accessible at https://www.excelprodigy.in, including all associated services offered by Excel Prodigy, such as our corporate training programs, individual workshops, consulting services, downloadable resources, and any other digital content (collectively, the “Website”).

When we refer to “Excel Prodigy,” “we,” “our,” or “us,” it means Excel Prodigy, a company based in Chennai, Tamil Nadu, India. We specialize in offering advanced training in Microsoft Excel, Power BI, Tableau, Power Apps, Power Automate, and related technologies for both individuals and organizations.

This Privacy Policy forms part of our Terms of Use. Any terms not defined herein have the meanings given in the Terms of Use.

Who is responsible for your personal data?

For all services and data collection through our Website, Excel Prodigy is the data controller. This means we are responsible for determining the purposes and means by which your personal information is processed. We take this responsibility seriously and strive to handle your data securely and transparently.

If you are accessing our services through a corporate training agreement, your organization may also be considered a data controller, in which case Excel Prodigy will act as a data processor on their behalf for certain training records and data collected as part of our services.

What about links to third-party websites?

Our website may contain links to external websites or platforms (such as event registration tools, payment gateways, or partner platforms). Please note that once you click on a third-party link, you are leaving our website, and this Privacy Policy no longer applies.

We do not control, monitor, or endorse the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit before sharing personal information with them.

2. Information We Collect

What is personal data?

Personal data refers to any information that identifies you as an individual. This includes both:

• Obvious identifiers such as your name, email address, phone number, and company name; and

   

• Non-obvious identifiers like your IP address, device ID, and browser type, which can also be used to recognize or track you.

   

What personal data do we collect?

We collect personal data from you directly and automatically through your interactions with our website, training programs, and other services. The types of data we collect include:

A. Information You Provide Voluntarily:

When you register for a course, contact us, or fill out a form on our website, we may collect:

• Personal Information: Full name, email address, contact number, company name, job title, location, and service interest.

   

• Training Preferences: Course type (e.g., Power BI, Excel, Tableau), preferred schedule, and mode (online/offline).

   

• Communication Data: Any feedback, questions, or inquiries you send to us via forms, email, or chat.

   

• Payment Details (if applicable): Limited payment-related information such as UPI ID, bank details, or payment confirmation data, depending on the transaction method. (Note: We use third-party payment processors and do not store full card details.)

   

B. Information We Collect Automatically:

When you browse or interact with our website (https://www.excelprodigy.in), we may automatically collect:

• Technical Data: Your IP address, browser type, operating system, device information, time zone, and location data.

   

• Usage Data: Pages visited, time spent on pages, referring URL, clickstream data, and other diagnostic data to help us improve our services.

   

C. Third-Party Data:

We may receive your personal data from third-party sources, such as:

• Social platforms (e.g., LinkedIn, Facebook, Google) when you interact with our pages or ads.

   

• Event partners or affiliates when you register through their platform for our training sessions.

   

• Publicly available sources (e.g., LinkedIn) to understand your professional background and offer personalized services.

Should I share sensitive personal data while using your services?

We do not require or request any sensitive personal information such as health records, religious beliefs, political views, or biometric data. We request that you do not submit such sensitive personal information through our contact forms or during course registration.

Do we collect personal data from children?

Our services are intended for professionals and individuals aged 18 years and older. We do not knowingly collect personal data from individuals under the age of 13. If we become aware that a child has submitted personal data without guardian consent, we will take steps to remove the information promptly.

3. How We Use Information

How do we use personal data, and what is the legal basis for this use?

At Excel Prodigy, our mission is to empower individuals and teams with hands-on training in Excel, Power BI, and business intelligence tools. In order to deliver effective learning and support experiences, we collect and process certain personal data. Here’s how and why we use that data:

A. To Fulfill a Contract, or Take Steps Related to a Contract

We process your data where it is necessary to deliver our services or fulfill our obligations under a contract. This includes:

• Providing access to training courses, webinars, consulting services, or learning materials;

   

• Communicating with you regarding your course enrollment, reminders, certifications, or feedback;

   

• Issuing invoices and processing payments for our services.

   

B. For Legitimate Business Interests

We process your data for purposes that are in our, or a third party’s, legitimate interests, including:

• Improving and personalizing our website, training delivery, and customer experience;

   

• Providing customer support and responding to your inquiries;

   

• Sending service-related updates, such as training changes or platform maintenance notifications;

   

• Conducting internal analysis and performance tracking to enhance our offerings;

   

• Managing our customer relationships, including feedback requests and follow-up;

   

• Contacting you about product trials, new batches, or upcoming training sessions based on your interest;

   

• Ensuring compliance with our Terms of Use and internal policies;

   

• Detecting fraud or potential misuse of our website or services.

C. With Your Consent

Where you provide explicit consent, we use your personal data to:

• Send you promotional emails, course updates, newsletters, and SMS about our products or services;

   

• Customize the content and advertisements you see based on your interests and training history;

   

• Allow you to participate in surveys, contests, or feedback programs.

   

You can withdraw your consent at any time by clicking “Unsubscribe” in emails, replying “STOP” to SMS, adjusting preferences in your account settings, or contacting us directly.

D. Where Required by Law

We may process your data if it is necessary:

• To comply with legal obligations or requests from law enforcement, regulators, or government bodies;

   

• To enforce or defend legal rights in the event of a dispute or investigation.

Relying on Legitimate Interests

We assess the impact of our legitimate interest-based processing on your rights and privacy. You may request information about how we balance our interests with your data protection rights by contacting us using the details in the “Contact Us” section of this policy.

Withdrawing Consent or Objecting to Direct Marketing

You have the right to withdraw your consent at any time. Where we send direct marketing based on legitimate interest, you can opt out at any time:

• Through your communication preferences in your account settings;

   

• By following the unsubscribe link in our emails; or

   

• By contacting us directly via our privacy contact form.

   

4. Information We Share

Is my data being shared outside of Excel Prodigy?

Yes, but only when necessary. At Excel Prodigy, we may share certain personal data with trusted affiliates and third-party service providers who help us deliver, improve, and support our services—including our training programs, consulting, and website experience.

Here are some categories of partners with whom we may share your data:

• Payment Providers: To securely process payments for our training programs or subscriptions.

   

• Customer Support Providers: Who assist us in managing inquiries, resolving issues, and enhancing your experience.

   

• CRM and Customer Success Software Providers: To help us organize your contact information, manage communication, and improve customer relationships.

   

• Cloud Hosting and Infrastructure Providers: To host our website, store course-related data securely, and ensure stable access to our services.

   

• Analytics and Data Services Providers: Who help us understand how visitors use our website, so we can enhance functionality, content, and user experience.

   

• Marketing and Advertising Partners: To help us send promotional communications, retarget ads, and improve the relevance of our marketing.

   

• Survey and Feedback Tools: That help us gather your feedback to improve our training offerings.

   

These third parties are contractually obligated to protect your information and use it only for the services they provide on our behalf.

Legal Obligations and Protection

We may also disclose your personal data if we believe it is necessary to:

• Comply with applicable laws, regulations, legal processes, or government requests;

   

• Respond to subpoenas, court orders, or legal investigations;

   

• Protect our rights, users, property, or safety;

   

• Investigate or prevent potential violations of our policies, applicable laws, or suspected fraud.

Business Transfers

If Excel Prodigy is involved in a merger, acquisition, sale of assets, financing, or any similar business transaction, your personal data may be transferred as part of that transaction. This may also include transfer in the event of insolvency, bankruptcy, or receivership.

In such cases, the acquiring company will assume the rights and obligations outlined in this Privacy Policy, and we will notify you of any material changes, when applicable.

5. International Data Transfers

Do we transfer data outside of your country?

Yes. The personal data we collect from you may be transferred to, stored in, and processed by our team or trusted third-party service providers in countries outside of your own—such as cloud hosting partners, analytics services, and CRM platforms that operate globally.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, please be aware that your personal data may be transferred to countries that do not offer the same level of data protection as your own. In such cases, we ensure that appropriate safeguards are in place to protect your information, including the use of Standard Contractual Clauses approved by the European Commission.

If you would like to know more about these safeguards or request a copy, please reach out to us at privacy@excelprodigy.in.

6. Data Retention

How long do we keep your data?

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• While you are an active user of our services;

   

• As long as required to provide you with support, training, and service updates;

   

• To comply with applicable laws (e.g. financial or tax regulations), especially in relation to transaction records.

   

For example, we may retain your transaction history and payment data for up to 7 years in accordance with legal and regulatory obligations.

You may choose to delete your personal information or request the deletion of your account at any time (see “Your Rights” section for more details).

7. Information Security

How do we protect your personal data?

At Excel Prodigy, protecting your personal data is a top priority. We implement appropriate organizational and technical security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These include:

• Encryption using TLS (Transport Layer Security) for secure data transmission;

   

• Secure cloud storage with limited access and monitoring protocols;

   

• Access control and authentication systems;

   

• Regular data backups and audits of our systems.

   

Despite our best efforts, no method of transmission over the Internet or electronic storage is entirely secure. While we strive to protect your information, we cannot guarantee absolute security.

If you believe your interaction with us has been compromised (e.g., account access issues or data breach concerns), please contact us immediately at privacy@excelprodigy.in.

8. Marketing and Notifications

What types of marketing can you expect from Excel Prodigy?

We may send you promotional communications and updates about our training services, corporate learning programs, webinars, and free trials through email, SMS, phone calls, or push notifications (if enabled). These messages are designed to keep you informed about our offerings, including Advanced Excel, Power BI, Tableau, Power Apps, and other productivity tools.

We also use third-party platforms like Google Ads, Facebook, and LinkedIn to show you relevant ads based on your interaction with our site or your interests.

What personal data do we use for marketing?

We may use the following personal data to personalize and deliver marketing messages:

We use third-party platforms such as:

• Google Ads – Privacy Policy

   

• Facebook Ads – Privacy Policy

   

• LinkedIn Ads – Privacy Policy

   

• OneSignal – Used for browser/mobile push notifications – Privacy Policy

   

• Customer.io – Used for email and SMS automation – Privacy Policy

   

These platforms may use cookies, device identifiers, or hashed versions of your email to deliver personalized ads and messages.

How can I stop direct marketing?

You can opt out of receiving direct marketing communications at any time by:

• Clicking the “unsubscribe” link in any marketing email;

   

• Changing your preferences in your Account Settings > Notifications;

   

• Contacting us directly at privacy@excelprodigy.in.

   

How do I select which emails I receive?

You can customize your email preferences in your account settings. This includes choosing to receive only essential updates or opting into categories like promotions, new course announcements, and industry news.

9. Product Improvements

We are constantly improving our learning experience by analyzing user behavior, collecting feedback, and running usability tests.

What is profiling?

Profiling helps us understand how you use our website or services so we can tailor content, suggest relevant courses, and improve overall usability. This may include assigning user IDs, analyzing course progress, or observing common behavior patterns.

What data is used in profiling?

We may use cookies, session IDs, device data, and user activity logs collected via analytics tools like Google Analytics and heatmap software to help us:

• Track your course engagement;

   

• Understand your preferences;

   

• Improve navigation and learning paths.

   

Can I turn off profiling?

Yes. If you prefer not to be tracked or profiled for product improvement purposes, you can opt out by contacting us at privacy@excelprodigy.in and we’ll process your request.

10. Your Privacy Rights

How can I access my data?

You have the right to request a copy of the personal data we hold about you and how it’s used. To request access, please email us at privacy@excelprodigy.in or use our contact form.

How can I edit my data?

You can update most of your personal data anytime by logging into your Excel Prodigy account and visiting your Account Settings. If any fields are not editable, please reach out to us at privacy@excelprodigy.in for assistance.

If you access Excel Prodigy through a corporate or organizational account (e.g., SSO logins), certain fields like name or email may be managed by your organization’s administrator.

How can I remove my data?

You may cancel your subscription and request the deletion of your personal data at any time from your account dashboard. If certain data cannot be deleted directly through the dashboard, contact us at privacy@excelprodigy.in, and we’ll help you permanently remove your account data.

Organizations may also contact us to delete their group account and all associated data. Note that this action is irreversible.

Can I download my data?

Currently, automatic data downloads are not available, but you can request a copy of all the personal data we store by emailing privacy@excelprodigy.in.

Can I stop Excel Prodigy from using my data?

Yes, in some cases. If we use your personal data for direct marketing or non-essential purposes, you can object or opt out. Simply:

• Unsubscribe from marketing emails via the link provided in those emails;

   

• Contact us at privacy@excelprodigy.in to restrict or stop processing your data.

   

Note: Some data (e.g., name, email, payment details) are required to provide our services. Without them, certain features like account creation or payment processing won’t function.

11. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our services or legal obligations. The “Last Modified” date at the top of this page will help you track changes. For major changes, we will notify users via email or a banner on our website before the changes take effect.

12. Questions, Feedback, or Issues

We’re committed to transparent communication about privacy. If you have any questions, concerns, or feedback about this Privacy Policy or your data, reach out to us at:

📧 privacy@excelprodigy.in

We aim to respond as quickly as possible and resolve all inquiries. If you’re not satisfied with our resolution, you may contact your local data protection authority.

13. Additional Disclosures for California Residents (CCPA)

This section applies specifically to California residents and describes your rights under the California Consumer Privacy Act (CCPA).

Categories of Personal Information We Collect:

We may collect and share the following categories of personal information:

• Identifiers (e.g., name, email, phone, IP address)

   

• Commercial Info (e.g., training enrollments, course interactions)

   

• Online Identifiers (e.g., browser ID, device ID, cookies)

   

• Internet Activity (e.g., browsing history, interactions)

   

• Geolocation Data (from mobile/GPS-enabled access)

   

• Financial Info (e.g., billing data; processed via third-party payment processors)

   

• Inferences (e.g., course interests or preferences)

   

• Education/Employment Info (for job applicants or corporate learners)

   

Your CCPA Rights:

California residents have the right to:

• Access the personal data we collect;

   

• Request deletion of your personal information;

   

• Opt out of the sale of your data;

   

• Receive equal service regardless of your privacy choices.

   

You may submit a request by emailing us at privacy@excelprodigy.in with the subject line: “My California Privacy Rights”. We may need to verify your identity before processing your request.

Do We Sell Personal Information?

No, Excel Prodigy does not sell your personal information in exchange for money. However, we may share data (e.g., online identifiers) with marketing platforms for advertising purposes, which may be considered a “sale” under CCPA. You can opt out of this by emailing privacy@excelprodigy.in.

Shine the Light

Under California’s “Shine the Light” law, California residents may also request details about what personal information we share with third parties for direct marketing. Please send written requests to privacy@excelprodigy.in.