01
Change Management: Change and How to Deal with It – 1 Day
02
Stress Management –
1 Day
03
Time Management-
1 Day
04
Communication Strategies –
2 Days
05
Conflict Resolution –
1 Day
06
The Art of Delegating Effectively –
1 Day
07
Enhancing Personal Effectiveness - 1 Day
08
The Professional Supervisor -
3 Days
09
Team Building - Developing High Performance Teams – 3 Days
10
Teamwork –
1 Day
11
Critical Elements of Customer Service – 3 Days
12
Excellence in Customer Care -
2 Days
13
Speak Easy : Conquering Your Fear of Speaking in Public - 1 Day
14
Telemarketing-Using the Telephone as a Sales Tool - 1 Day
15
Presentation Skills-
1 Day
16
Communication Skills -
1 Day
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